Changes to our service in Lowestoft

By the end of 2019 Lowestoft Record Office will be replaced by an unmanned Access Point.  The collections will be moved to Ipswich where they will remain under the care of Suffolk Record Office and public access will be provided.

Suffolk Record Office can no longer deliver the service it has always done. Demand from our customers who are asking for new ways to access our services, as well as our need to change our service in line with Suffolk County Council’s objectives to fill the budget gap of £56m by 2021, means we have to consider the strategic direction of the service as a whole.

The general decline in the number of visitors to Lowestoft Record Office also makes it impossible to justify spending the resources required in keeping a full record office service open in Lowestoft and to carry out the improvements required for 21st century collections care.

Lowestoft’s new Record Office Access Point will include exhibitions on the history of Lowestoft, online catalogues and digitised images of original materials and local studies items. Suffolk Record Office staff will visit the Access Point to work with members of the public, local community groups and run events. The location of the Access Point is still being considered.

If you have any questions about the new Suffolk Record Office service in Lowestoft please feel free to contact myself or the Suffolk Record Office management team at

Tony Goldson
Cabinet Member for Health
County Councillor for the Halesworth Division
E-mail :