Research Service

You can use our research service to request a search or transcription of our records.
You can request that our researchers search for a particular person or piece of information on a number of subjects including family, property or local history. This service is useful for both beginner and experienced researchers who need help accessing our documents.

You will need to tell us the:

  • subject you would like to be researched
  • amount of time you would like to pay for
  • copies or reproductions you need
  • You will need to provide payment in advance with your application

Please fill in a Research Application Form (PDF) and send it to the appropriate branch.

If you are unsure of how much research time you need you can commission an initial search which can be extended at a later date on agreement with your researcher.

You will need a clear idea of the information that you want for our staff to perform a search. You should also provide the details of any documents you need us to copy or reproduce. There will be a charge for any copies provided.

Once we have this information our researchers will examine our records for relevant information and supply a report outlining the sources consulted and the results of their investigations. Searches are charged by the hour and it is not possible to guarantee success.

Searches are undertaken on a first come-first serve basis and our researchers will discuss the current waiting times for the research service with you.

Once the search has been completed you will receive a report containing:

  • details of the sources consulted
  • recommendations of further research
  • photocopies and other reproduced material where appropriate

How to pay

We are currently developing our online payment system which is undergoing a rigorous testing procedure. We hope to have it up and running in the near future.

You can pay by credit or debit card by telephoning the relevant branch and we will call you back on a secure number to process the payment.

Cheques should be made payable to Suffolk County Council and sent to the relevant branch.

You can also pay by cash in our branches.