Announcements

Service Interruption at Bury St Edmunds Record Office, 24 November 2018

November 22, 20182:08 pmLeave a Comment

On Saturday 24 November Bury St Edmunds Record Office will be closed between 13:00 and 14:00 and unable to produce items from the strongroom between 14:00 and 16:30 due to staffing shortages. We apologise for the inconvenience caused.

Lowestoft Library Staff Lift

November 9, 20184:24 pmNovember 11, 2018 6:59 pmLeave a Comment

The staff lift in Lowestoft Library has been repaired. The production of archives from the basement strongrooms will therefore resume as normal on Monday 12th November.

Service Disruption at Lowestoft Record Office

October 25, 20189:37 amLeave a Comment

The staff lift in Lowestoft Library is currently out of service and awaiting the installation of a replacement part which has to be sourced from abroad. For the safety of our staff, we will not be able to produce archives from the basement strongrooms until the lift has been repaired. During this time Suffolk Libraries […]

Service disruption at Lowestoft Record Office

August 10, 20182:43 pmAugust 10, 2018 2:44 pmLeave a Comment

The staff lift to the library basement including the Lowestoft Record Office’s Strongroom is currently out of service. This will impact the productions at Lowestoft Record Office. Please be aware that it may take longer for items to be produced, larger and heavy items may not be able to be produced and multiple item orders for […]

Document productions at Ipswich Record Office, 30 July – 17 August 2018

July 24, 20189:14 amLeave a Comment

Necessary preparation for and repair work on our broken rolling stack will be undertaken 30 July – 17 August. This will mean that: •There will be times when productions from our strongrooms will be limited. •Due to contractors working in the strongroom you may need to wait more than 30 minutes for archive productions. •Some […]

IT outages – Friday 11 to Sunday 13 May

May 9, 201812:03 pmLeave a Comment

Due to IT improvements there will be limited facilities available at Suffolk Record Office branches this weekend.  We anticipate that the following will be affected: Access to emails Public computers in branches Online payments We apologise for any inconvenience that this may cause.  If you have any queries please contact Judith Stephenson at Judith.stephenson@Suffolk.gov.uk

Telephone disruption – Saturday 31 March

March 28, 20184:29 pmLeave a Comment

Please note that there may be some disruption to the telephone system on Saturday 31 March.  This is due to annual electrical maintenance work.  We apologise for any inconvenience. If you have any queries please contact the Searchroom Services Manager at Judith.stephenson@Suffolk.gov.uk

Strongroom work at Bury Record Office

March 2, 201812:09 pmLeave a Comment

Work to repair the strongroom flooring at Bury Record Office is due to start on Monday 5 March.  We anticipate that there will be some additional noise from the work and there may be delays to productions. If you require specific items please contact us in advance of your visit so that we can check […]

IT outages – Friday 3 to Sunday 5 March

March 1, 20186:08 pmMarch 1, 2018 6:09 pmLeave a Comment

Due to IT improvements there will be limited facilities available at Suffolk Record Office branches this weekend.  We anticipate that the following will be affected: Access to emails Public computers in branches Online payments We apologise for any inconvenience that this may cause.  If you have any queries please contact Judith Stephenson at Judith.stephenson@Suffolk.gov.uk

Update to opening hours – Saturday 3 March 2018

March 1, 201812:49 pmMarch 2, 2018 7:41 pmLeave a Comment

Due to the weather and road conditions not all branches are operating their usual opening hours.  Please see below for details – we will update them as soon as we know more. Saturday 3 March 2018 Bury – closed to the public. Ipswich – open but may be subject to some delays in producing original […]