Planning your visit
Impact of COVID-19
In line with the government’s gradual relaxation of COVID-19 restrictions and the changes introduced yesterday, we can confirm that the Bury St Edmunds and Lowestoft branches of Suffolk Archives will reopen to the public in the week commencing 3 May.
Both branches will be implementing the appointment system and COVID-19 safety procedures trialled last autumn. Appointments will be available on Tuesdays, Thursdays and alternate Saturdays (starting on Saturday 8 May). Appointments times will be 10am – 12pm (both branches), and 2pm – 4pm (Bury only). There will be three customer slots per appointment. Bookings will need to be made by phone or email at least one week in advance. For full details please see the individual Bury St Edmunds or Lowestoft re-opening pages.
You can read full our service wide Coronavirus update here.
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Welcome to our Planning Your Visit pages.
These pages provide help on how to:
- Register as a user;
- Find address and contact details for each branch: Bury St Edmunds, Ipswich and Lowestoft;
- Get helpful tips and suggestions for your visit;
- Find out which branch you will need;
- Use our catalogues and indexes in branch;
- Order documents to look at when visiting one of our branches;
- Order copies of archives.
Help on how to use the website itself and the online catalogue can be found on our Using the website pages.
We encourage all our online users to become Readers at Suffolk Archives. Please register even if you are not intending on coming into a branch; your Reader account is useful for managing your wishlist collection, and requesting copies and digital downloads.