The Suffolk Archives statement on the impact of the COVID-19 pandemic on its services is available to read here.

Copying service

We offer a variety of copying services, depending on the archive material and whether it can be safely copied.

How do I get a copy?


A large number of wills are now available for online purchase – customers can identity these by the thumbnail that is attached to the catalogue record.  These wills can be downloaded for £6 by clicking on the  Ordering and Viewing tab, and then selecting the pink Purchase button.  Payment can be made by credit or debit card and the image is immediately available for download.

Help on downloading digital images can be found here

Request a quote online:

You can now request a copying quotation online for certain archive collections.  Click on the Ordering and Viewing tab and select the pink Request a Quote button.  There are various copy options available – see below for details.  Once you’ve submitted your request staff will reply within 5 working days.  The quote will be sent to you by email and you will then have the option to pay online.  Once the payment has been authorised the digitisation team will process your order.

Request a quote by email or post:

At present you can only submit a quote request for items where the catalogue is online.  Suffolk Record Office has been creating index cards and catalogues since the offices opened in the 1940s. Some of these have been updated to a computerised format and can be searched online but others are still only available on paper and card in the relevant branch.  If you have a reference number for an item that isn’t on the online catalogue, please contact the appropriate branch and they will be able to send you the necessary paperwork to process your order.

Digital orders will normally take up to three weeks to process. If for any reason we are unable to process your order within this timeframe, we will contact you with an estimated date of completion.

What kind of copy can I get?

Copies can be ordered in a variety of formats:

  • paper
  • jpegs
  • tiffs

Paper copies are sent by post or can be collected from the appropriate branch.  jpegs can be emailed or saved on cd while tiff copies are saved to cd and then posted.

What’s the difference between jpegs and tiffs?

We scan the majority of our documents at 300DPI.  The original scan is saved as a uncompressed tiff file which means that no data is lost during the process.  The resulting file is very detailed but also very large.  The digital images are then compressed and saved as jpegs.  A small amount of detail is lost in this process but the quality is still very high.  We usually find that jpegs are suitable for most purposes.  Publishers or printing companies may request tiffs.

How much will it cost?

Prices depend on a number of factors:

  • can the item be photocopied or does it have to be digitised?
  • has the item already been digitised?
  • how many pages are being copied?
  • what format is required?
  • is it being posted or emailed?

2017 copying charges (PDF)

Accurate quotes can be obtained by submitting a request or contacting the relevant branch.

How can I use my images?

Images are supplied for private study and non-commercial use only.  If you want to use an image for any other purpose, including websites, books, talks etc please contact the relevant branch and they will advise further.  There may be additional charges to pay, depending on rights management issues, such as the ownership of the physical item and also the copyright.