All Suffolk Archives branches are closed. Please see here for further information

Suffolk Archives Coronavirus update

21 October 2020

Public access 

A plan is now in place to enable limited public access to the Suffolk Archives Bury St Edmunds branch from next week (week beginning 26 October). Access to Lowestoft will follow the week after (week beginning 2 November).  

A number of measures are being implemented for added protection at both branches, focused on social distancing and increased cleanliness. Opening times have been reduced and users will need to book an attendance slot a week in advance of their planned visit. It will be necessary to pre-order documents, and access will be limited to original archives and local studies items. 

Further information about how to reserve a visiting slot and documentation at both the Bury St Edmunds and Lowestoft branches is available on the Planning Your Visit page on our website 

The archive services at our Ipswich branch will remain closed to the public until the full move to The Hold has taken place, most likely in early 2021. The public can access front of house areas at The Hold in Ipswich, including the shop, café, archive inspired displays, exhibition gallery, auditorium and seminar rooms, toilets, and Changing Place facility. 

All our plans are formed in line with current government and Suffolk County Council guidance and as such may have to be revised should further changes occur. 

Staff access 

Many of our colleagues will continue to work from home for the foreseeable future. However, a limited number of staff now have regular access to some of our buildings, which has helped us to enable the return of public access to Bury St Edmunds and Lowestoft, as well as to offer a more ‘normal’ remote enquiry, research, and digitisation service. It also enables the preparations for the move to The Hold to continue. 

Online services 

There is no change to the services users can access online; they can still browse the website and search the catalogue, as well as purchase and download digital images. Further information is available on our Using the Website page. 

We will continue to update this page as and when new information becomes available.